Frequently Asked Questions
A multidisciplinary team that provides a coordinated and planned approach to identifying, assessing, managing, and, where possible, reduction and/or prevention concerning behavior BAT reviews and discusses individuals who have displayed regarding behaviors that may pose a risk to themselves or others or could significantly disrupt the campus environment The BAT shall be composed of representatives from the UNCG Police Department (Co-Chair); Dean of Students Office (Co-Chair); Office of Student Rights and Responsibilities, Counseling Center; Housing and Residence Life; Office of Institutional Integrity and General Counsel; Provost’s Office; Human Resources; and other University officials as needed. Members of the BAT engage in training initiatives related to threat assessment and crisis management.
The Dean of Students Office CARE (Consult, Assess, Respond, Educate) Team assists students experiencing transition, academic or personal difficulty, and any crisis or emergency. The CARE team generally meets weekly to discuss and manage behaviors that may be disruptive, regardless of the location, that any member of the University Community reports. The team’s goal is to create a network of support for students that emphasizes early intervention and connects students with appropriate resources or individuals that may help address their needs.
All university community members are encouraged to report any concerns about the behavior of a student, faculty, staff member, or organization/group. If it is an emergency that requires immediate attention, please contact the UNCG Police Department at 336-334-4444 before filling out the concerning behavior report. While the UNCG Police Department reviews the reports, it is not designed as an emergency response notification process.
No person who, in good faith, reports threatening or other troubling behavior in accordance with the BAT policy will be subject to retaliation. Reports and referrals under this policy will be handled as discreetly as reasonably possible to protect both the alleged victim and aggressor and in accordance with all federal and state laws and other University policies.
In an emergency involving an imminent risk of harm to self or others, please get in touch with campus police at 336.334.4444 or dial 911 before filling out the Concerning Behaviors form.
If you see something, hear something, say something. Safety is everyone’s responsibility. The first step is for you and any campus community members to report concerning communications or behaviors. These may include communicated threats of violence by any means, whether direct or veiled, unruly or inappropriate frightening behaviors, and evidence of firearms or other weapons on campus.
More frequently violent acts are preceded by “leakage” of intent in various ways. Thus, prevention depends on an informed and alert campus community whose members – when they “see something or hear something,” will “say something” promptly, deliberately, and appropriately.
BAT is aware of the range of possible situations that must be addressed objectively and fairly. Often, it is a matter of getting someone’s help before it is too late.
The UNCG Police Department is staffed with full-time officers who have been professionally trained and are fully equipped to respond to emergency calls 24 hours a day, seven days a week. Student Affairs personnel are also intensely focused on supporting student well-being and helping those in crisis.
Part of their work in the Dean of Students Office is to ensure students, faculty, and staff have access to support resources to help individuals facing personal challenges. If you are concerned about the behavior of any member of our community, you are encouraged to submit the concern through the Report Concerning Behavior link. For assistance or consultation before completing the referral form, please get in touch with the Dean of Students Office (336.334.5514) or UNCG Police (336.334.5963). If the behavior that concerns you requires immediate attention, please get in touch with UNCG Police at 336.334.4444 or dial 911.
You can help us make the campus safer by participating as follows:
React immediately and without hesitation to Emergency Alerts (only sent during an emergency or critical incident): To receive Spartan Alert text messages, you must register your mobile phone and opt-in to text alerts in UNCGenie. It only takes a minute. Click here for instructions. You can also add friends and family to Spartan Alert through the MyConnect Portal. Instructions are available here.
Download the SPARTAN Safe mobile app. It is a crucial component of our safety efforts, providing you with easy access to services, support, and emergency resources, including the critical SPARTAN Safe app, emergency alerts, and other services. You can submit tips via the mobile app directly to UNCG Police, request the Walk Safe service, receive active crime alerts, and use the real-time Spartan Chariot locator.
Be Aware of Classroom Locks: UNCG has worked closely with our Facilities Staff to ensure that classrooms with an occupancy of less than 50 people are equipped with a thumb-turn indicator lock. If you are unable to leave the building, locked doors may help protect occupants from an active threat. To support this effort, make yourself aware of the doors that have these locks and do not prop them open or prevent them from being secured quickly.
Use (and Refer Those in Need to) the Campus Violence Response Center (CVRC): Too often the situations that make us feel unsafe happen within the context of interpersonal relationships. If you or someone you know is experiencing a relationship that feels threatening in any way, the CVRC can help you think through the situation and develop a safety plan. The CVRC is located on the ground floor of Gove Student Health Center and can be reached at 336.334.9839.
Keeping our community safe is a top priority for our administration and team and is a shared responsibility. Be alert about the situations you encounter, the people you interact with, and the places you go. Respond as directed in emergencies. Access the tools and training available to you. If you see something that seems wrong, out of place, or dangerous, report it immediately.
Yes. Although the BAT case manager maintains very close relationships with Counseling and Psychological Services and other campus resources, your referral will do two things: First, you are enhancing the odds that the student will maintain a connection with the resource provided (e.g., the student is less likely to show up once and then leave); and second, you ensure that your information is connected with other referrals submitted for the student so that those working with the student have a fuller picture of the issues involved. The best way to think about submitting a concerning behaviors report is to document that you connected the student with other resources.
We encourage individuals to complete the form with as much information as they know regarding the concern they are reporting. Basic information, such as who, what, where, why, and when, is very helpful for our team’s follow-up. Please provide as much information as possible, including, but not limited to, dates, communications, descriptions, timelines, etc.
Individuals who submit a Concerning Behavior Report will receive an automatic reply to confirm the report was submitted. The report is then routed to UNCG Police for initial review. UNCG Police will then provide appropriate follow-up based on the nature of the report and will collaborate with campus resources to provide a holistic level of support. Please note that the individual who submits the report may still need to hear back from UNCG Police. Please contact UNCG Police if you need more information that could be helpful or if you have any questions regarding the report you submitted.
Students who are referred to BAT are connected with campus and community resources. Often, students do not know they are being managed through our behavioral assessment process. UNCG Police will run background checks on the students, and other members of the team will share any relevant information regarding the student to share information and increase the levels of support the team can offer.
Individuals do not need to determine whether the concerning behavior is a BAT-related concern. Members of the Behavioral Assessment Team will make such determinations. Broadly speaking, we encourage members of our community to report concerns that may negatively impact the level of safety on campus. Once a Concerning Behavior Report is submitted, members on the team will determine if those reported ought to be managed through the behavioral assessment process.
The instructor may withdraw a student from a course for behavior that the instructor deems disruptive to the class. Please read the “Disruptive Behavior in the Classroom” policy in full to learn more about the process and options for instructors: https://sa.uncg.edu/division-of-student-affairs/students/academic-resources/student-policy-handbook/disruptive-behavior-in-the-classroom-policy/
When possible and if it is appropriate, a member of BAT may provide an update to the individual who shared their concerns on the actions that have been taken regarding the person of concern.
Federal privacy laws substantially limit the amount of information that can be shared in any update.
Many people worry that the person of concern will over-react when they learn that they have been referred. While Concerning Behavior Referrals can be submitted anonymously, we ask that you consider including your contact information. The BAT’s ability to respond to a situation regarding concerning behaviors can be limited due to an insufficient amount of information being provided. If you decide to submit a Concerning Behavior Referral, please provide as much information as possible.
If you submit a report with your information included, your name can and likely will be left out of the discussion (unless you agree otherwise) if/when a case manager connects with the person of concern. You can add a note to your referral requesting your name be left out of any potential discussion with the person of concern as an extra precaution.
Under state personnel law (N.C. Gen. Stat. 126-22), employment-related or personal information gathered by the employer is part of an employee’s personnel file and is maintained as confidential. Confidential personnel information may be disclosed or accessed under the law in certain limited circumstances (see N.C. Gen. Stat. 126-24).
In addition, there may be other authorized individuals (i.e., members of the Behavior Assessment Team or others at the university) with whom certain information may be shared as part of an appropriate function within the university. Accordingly, complete confidentiality may not be guaranteed. However, the case manager will not share any personnel file information to any unauthorized individual. In addition, under N.C. Gen. Stat. 126-27, any public official or employee who commits an unauthorized disclosure of confidential personnel information protected by law shall be subject to penalty for a misdemeanor.
The Family Educational Rights and Privacy Act of 1974 (FERPA) is a federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.
For more information, please go to: https://ferpa.uncg.edu/
This all depends on the details that the reporting party provides. If the details indicate that law enforcement intervention is necessary, then yes, a uniformed officer will attempt to make contact with the student. If intervention is not necessary, we may evaluate alternate methods of monitoring and/or managing the student from afar. This could include a member of the Dean of Students Office reaching out to the student.
Concerning behaviors and mental health calls are some of the more dangerous types of calls that officers can be dispatched to because of the unknowns. For this reason, uniformed officers are typically the ones who respond. That being said, the UNCG Police Department evaluates each Concerning Behavior Report on a case-by-case basis, and if we feel that a non-uniformed officer’s response would create a more successful outcome, we may employ this tactic. Should a reporting party feel that a non-uniformed officer would be a better approach, they can certainly suggest. However, the on-duty supervisor must determine what response will be needed.
The initial information reported will determine whether contact with the student is needed and who from the police department may respond to check on the student. If a uniformed officer is needed, someone from our patrol division will respond. If it is determined that a non-uniformed officer is needed to respond, then someone from our investigative unit will respond.
Student records (including reports of concern) are protected by a set of federal laws and regulations known as FERPA. As a result, in most cases, parents will not be notified at the point where an individual raises an initial concern about the student. Despite this, the University works hard in many cases to involve parents by seeking permission from the student to make contact with the parent. During a conversation with a parent, the BAT is interested in learning more about the student while sharing resources that may be available to the parent and student going forward.
